How I know that my order has been received?
What if I want to cancel my order?
How do I place an online order?
How do I place an order for an item to be delivered to an overseas location (non-Singapore)?
When do I make payment?
How do I pay the Delivery charges (if applicable)?
Can I make changes to my order after it has been submitted but before actual payment?
How do I get more information about a product?
I want an arrangement or a product which is not found on your website. How do I purchase it?
What if my product arrives damaged?
Can I self collect an item from your stores?
Do you have any physical outlets and where are they located?
Why I cannot pay immediately after submitting my order?
Can I buy swords, knives and martial art weapons at Liang Seng sports?
How come I do not see Nunchaku and Tonfa for sale?
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| How I know that my order has been received? |
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| All online orders will receive confirmation e-mail from us. If you do not receive any confirmation e-mail, please contact us at (+65) 68581828 or e-mail us at e-orders@liangseng.com
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| What if I want to cancel my order? |
| We will not entertain any cancellation of orders after payment. To cancel an order that is before payment, just contact us at (+65) 68581828 or e-mail us at e-orders@liangseng.com |
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| How do I place an online order? |
- On the product page, first chose your selection.
- Fill in the quantity of the item that you want.
- Click on the checkbox.
- Click on the “Add to Cart” button to place your item into the Shopping Cart.
- Choose to continue shopping or proceed to checkout.
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| How do I place an order for an item to be delivered to an overseas location (non-Singapore)? |
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On the shopping cart form, you have the option to fill in the delivery address and country. However, please take note that oversea delivery charges will varies according to the country and delivery time. Our helpful staff will contact and advise on the delivery charges within 3 working days. Payment should only be made only after customer is agreeable to the delivery charge.
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| When do I make payment? |
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Proceed to make payment only after approval of your order. You will receive an OrderId as well as an Approval Code via the e-mail address you provided once your order is approved.
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| How do I pay the Delivery charges (if applicable)? |
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Yes, all charges will be tabulated and be made known to the customer before and during payment. There will not be any more additional charges imposed after the payment, with the sole exception of additional delivery trip(s) on customer’s request.
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| Can I make changes to my order after it has been submitted but before actual payment? |
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Yes, however do contact us as soon as possible regarding the changes. Changes to the order will not be entertained once payment has been submitted. Kindly call us at (+65) 68581828 or e-mail us at e-orders@liangseng.com
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| How do I get more information about a product? |
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You may call us at (+65) 68581828 or e-mail us at e-orders@liangseng.com
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| I want an arrangement or a product which is not found on your website. How do I purchase it? |
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You may call us at (+65) 68581828 or e-mail us at e-orders@liangseng.com
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| What if my product arrives damaged? |
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The Recipient should not accept it. We will resend a new replacement at no cost.
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| Can I self collect an item from your stores? |
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Yes, you can self-collect. Please let us know during the ordering process. Or you can call us at (+65) 68581828 to notify us of the collection. Please click here for our retail outlet’s addresses.
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| Do you have any physical outlets and where are they located? |
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Yes, we do. For more details, please see the Contact Us page. |
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| Why I cannot pay immediately after submitting my order? |
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Unlike most traditional online payment, staffs at Liang Seng Sports personally verify and advise on all online orders before the customer actually pays for anything. We believe this will heighten the level of customer service and improve customer’s confidence in ordering online from us. |
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| Can I buy swords, knives and martial art weapons at Liang Seng sports? |
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Liang Seng Sports is licensed by Singapore Arms and Explosive Branch to be a dealer in swords, knives and martial art weapons. Purchaser of the weapons must be of legal age, 18 years old and above, and will be required to give their personal particulars. |
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| How come I do not see Nunchaku and Tonfa for sale? |
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Nunchaku and Tonfa is prohibited to be sold in Singapore.
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